925 Beach Club Trail, Gulf Shores, AL 36542
Please arrive 30 minutes prior to activity time
We have a 24 hour cancellation policy. If you are a no show your credit card will be charged. If you have to cancel for any reason please do so as soon as possible.
The ride itself was great! However, there was a staffing issue, which can’t always be helped, but the communication about what was going on was terrible. We had to wait an hour for our ride and kept being promised it was just going to be a few more minutes. We will use the services again, I just think communication and efficiency could and should be improved.
According to the children the driver should go in a turning mode to avoid a constant aray of water being sprayed in your face. Going in a straight line creates too much water and can’t enjoy the ride
We had made reservations and didn’t end up going on the banana boat until almost an hour and a half later after our reservation time. We were told that the people parasailing had to go before us because the boats couldn’t stop running even though we arrived a lot earlier than some of the people that went parasailing. Also the person driving the jet ski didn’t try to knock us off. I’ve been on a banana boat before and it was much more fun when the driver tries to knock people off the boat so I really wasn’t that impressed.